Hospitality Management | Hotel Management | Single Module Certifications

Course Catalog

If you do not want to take a complete course and wish to enhance your knowledge in a very specific area of hospitality, then you may choose from one or more of our Single Module Certifications.

If you wish to enhance knowledge and gain expertise in a particular area of hospitality, e-CIHM offers a host of online Specialization Certificate programs. All these courses are delivered online and the certification is awarded by CIHM after successfully completing online assessment.

SPECIALIZATION CERTIFICATES

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CERTIFICATE IN FOOD & BEVERAGE OPERATIONS

Description:

The aim of the Food and Beverage Operations module is to provide learners with an understanding of the operational and supervisory aspects of running a food and beverage operation for an international clientÃ¨le in a range of establishments, to encourage an appreciation of the origins of such systems and to understand the various factors involved in meeting customer ...

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CERTIFICATE IN FRONT OFFICE OPERATIONS

Description:

This module introduces learners to the systems and procedures required for Front Office Operations. It emphasises the importance of high standards in personal qualities and the provision of customer service. Students will develop knowledge and skills in reception procedures as well as understanding the key legislation that relates to reception procedures. They will a...

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CERTIFICATE IN ACCOMMODATION (HOUSEKEEPING) OPERATIONS

Description:

This module introduces learners to the systems and procedures required for a high quality Accommodation OperationÂ also popularly known as housekeeping services. Emphasis is given to various aspects of housekeeping, facility management and management skills and knowledge that will help learners to emerge as well rounded accommodation personnel.

Who Sh...

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CERTIFICATE IN FOOD & BEVERAGE CONTROLS

Description:

Running a food-service operation does not only mean serving food and beverage to your customers and satisfying them. Since it is a business operation it also means running it profitably. Many first time food-service operators think that a good sale means good business. Contrary to this, a experienced manager will know that a good business also means controlling costs...

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CERTIFICATE IN MANAGING BAR & BEVERAGE OPERATIONS

Description

This module is an invaluable resource for managers & owners as a training guide, and for anyone else who is seriously involved in beverage operations. This module incorporates basics of setting up a bar, legalities and responsibilities of serving alcohol, controls and management for profitability as well as the required product knowledge.

Who should...

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CERTIFICATE IN RESTAURANT MANAGEMENT

Description

This module is an essential guide to the exemplary service and hospitality that build customer loyalty and restaurant reputations. In today's competitive restaurant environment, culinary excellence is not enough. This module train the learners on how to set-up, operate and manage a financially successful restaurant business.

Who should take this module?...

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CERTIFICATE IN KITCHEN MANAGEMENT

Description:

The kitchen is the heart of any food service establishment. The efficiency of kitchen, will be an important determinant in the quality of service, controlling of costs, and profits. This module deals with various facets of effective kitchen management such as layout andÂ design, equipments, kitchen procedures, controls, staffing etc. that will help you to organise a...

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CERTIFICATE IN MANAGING OUT DOOR CATERING

Description

An outdoor catering is a business that can start as a home business and grow into a big enterprise. This module deals with the secrets of starting and operating a successful outdoor catering business. The learner gets all round knowledge that he will ever need to manage a out-door catering establishment. Rest can only be learned from experience.

Who Sho...

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CERTIFICATE IN SAFETY AND SECURITY MANAGEMENT

Description

Security and safety is a major concern in any hospitality or lodging establishment. This module prepares you to handle vital risk management issues in the hospitality workplace. It explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and inter...

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CERTIFICATE IN REVENUE MANAGEMENT

Description

In order to make the hospitality operations profitable, it is important for its managers to understand the key concepts of revenue management and its selective applications of its most effective strategies and tactics. This module comprehensively covers the entire field including both quantity and priced based revenue management. It also significantly covers a range o...

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CERTIFICATE IN TRAINING & DEVELOPMENT IN HOSPITALITY

Description:

Every hospitality organization needs well-trained employees. Not only guests expect it, but employees alsoÂ choose employers based on the training and professional development they offer. This modules provides a thorough look at training by addressing how to assess and analyze the training needs of new and established operations; look upon training and development a...

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