Description

Accommodation Operrations is all about keeping the lodging facility clean and well maintained, so that it remains sellable. The standard of a lodging establishement is normally asscessed by the level of its housekeeping services. Since, it is a major cost head, it requires a high level of proficiency and management skills to attain high standards as well as keep control on various cost heads. This specialization program in Accommodation Management aims at giving the learner the comprehensive knowledge in accommodation operations and then lead to other concerns such as security management and the application of management fundamentals in operating a world class accommodation service.

Who will benefit

• You are working in the area of housekeeping, and wish to take your career to management level.
• You are already in management or supervisory role in accommodation department, and want to gain better proficiency to make your operations more efficient and successful.
• You are pursuing general education, but are interested in making a career in this field of hospitality.
• You are an entrepreneur and wish to start a firm offering facility management and housekeeping services.

 

Syllabus Overview

• Introduction to Hospitality
  

An essential module which examines the relevance and applications of general management theory and principles to hospitality organizations.

• Managing House keeping operations
  

The module covers all aspects for a well managed housekeeping department  right from the basic procedures, technical informations to supervisory aspects.

• Safety and Security management
  

Safety and security is a major conceern in hospitaliyt. The module considers crime prevention, safety and security issues critical to property and security management, as well as those specific to the hospitality industry such as event, guest, and amenities security.

• Accommodation Management
  

The module explores the scope of management skill in accommodation operations beyond the confines of only hotels in order to give a wider persepective to learner. The module deals with various management applications in this field.